Business Building Tips

Back To Basics For Business Success

Sometimes we have to focus on the BASICS to get the complex issues ironed out in our lives and in our businesses! The credit card processing industry is a mess of fees, regulations, issues and the list goes on. Hopefully these strategies below are useful to you. When you are done reading them, please visit our Facebook page the link is listed below to share your thoughts and ideas! Together, we can help each other out. #1- KNOW YOUR WHY When times get tough financial barriers, customer ...

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Cheri Perry 6/18/2018 Comments(0)

BOOK REVIEW: Sometimes You Win Sometimes You Learn

This is a review of the book Sometimes You Win Sometimes You Learn, by John C. Maxwell. I learned that even though we always strive for success which is our desired end result we actually learn more when we lose. It is better to take action and fail as long as we learn something from the failure than to do nothing. John is a great story teller sharing stories from his personal experiences along with the experiences of other well-known people who have overcome shortcomings and mistakes on their w...

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Guest Blogger: Joe Taylor 5/14/2018 Comments(0)

Social Media & Feedback In the Business World

Social Media has changed the face of customer feedback. For better or worse, we are living in a new age. The way we communicate with each other is so very important and it is safe to say that there are pros and cons for the high tech way we talk to each other today. Easier- YES, better- maybe. Better technology has helped in many areas: It has made it easier to provide the kind of feedback that can help businesses get better. It has made it easier to sing the praises of a great business. It has ...

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Cheri Perry 4/23/2018 Comments(0)

Don’t Give Away $$

Over the past several weeks, we have been notified by some of our Credit Union partners and merchants that their teams have fallen victim to some credit card scam artists. With SOLID processes in place, you can prevent this type of fraud from happening to you and your team! Here is the most recent scenario: A customer/member walks into your business or Credit Union and attempts to make a purchase or process a cash advance. When you run the card, you receive an error message - typically "Call" or...

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Cheri Perry 1/9/2018 Comments(0)

Check Up from the Neck Up

Each month this year, our team will be focusing our Social Media posts and our growth process internally on a single theme. This month is : Check Up from the Neck Up I’ll never forget the first time I heard Zig Ziglar talk about getting a ‘Check Up from the Neck Up’. His southern drawl really drove home the point and I bought it. What Zig was talking about was how much control we really do have; by the way we feed and train ourselves to think. When trouble strikes, do you insta...

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Cheri Perry 1/2/2018 Comments(0)

BOOK REVIEW: The Magic Question

A NEW FEATURE for our blog will be our Book Reviews and BOY do we have a good one for you this month! David Cottrell's THE MAGIC QUESTION is a game changer of a book. Brief yet powerful, well written and filled with great tips and exercises to elevate your team. It is possible to get everyone on your team asking the question that counts; How Can I Help ! The author clearly lines out the 6 questions your team is constantly asking themselves and why you need to be answering those questions for the...

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Cheri Perry 12/3/2017 Comments(0)

Success Through Goal Setting

As we turn the calendar pages to the last month of 2017, it would be wise to take a look at what the New Year has to offer and how we can stack the odds in our favor! At TMC, we have some fun traditions of creating Vision Boards and setting quarterly goals so that each member of our team is prepped and ready to make the New Year both exciting and successful. We also love to read great material on goals and this article is one we we would like to share with you! BRIAN TRACY GOAL SETTING 1 of 3...

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GUEST BLOGGER: Brian Tracy 11/26/2017 Comments(0)

The Lesson in the Unexpected

I love attending events and stretching my mind as a business owner. Learning how can I make things better for my company, for my staff and for the finances is a never-ending journey. Maybe you can relate! What I find most intriguing however, is when unexpected situations end up teaching me the best lessons. At a recent event, I ended up catching a flu bug and was only able to attend 1 of the three days scheduled for the conference. As luck would have it, I was traveling with two of my team membe...

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Cheri Perry 10/28/2017 Comments(0)

Cost vs Price

Select the RIGHT Processor: It’s GOOD for your BOTTOM LINE This past week a member of our team spent 2 ½ hours on the phone with a new merchant of ours- combing through the statements of their previous processor. The merchant was missing transactions and their statement was not an easy one to figure out. The reason WE were on the line and not their PREVIOUS processor? Their previous processing company would not take the time to go through the statements with them- UNBELIEVABLE . It is...

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Cheri Perry 10/22/2017 Comments(0)

Should I accept Credit Cards At My Daycare?

It's funny how technology can change the way we do everything including paying for our child's daycare! If you own a daycare center, you may have found yourself wrestling with the question; to accept credit cards or not to accept credit cards that is the question....the answer? Depends on your business model and your desired end result! #1- 'IF IT AIN'T BROKE DON'T FIX IT!' This may seem like strange advice coming from a credit card processing company but if your current business model does not ...

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Cheri Perry 8/6/2017 Comments(0)

Rites of Passage

Total Merchant Concepts turned 21 years old this month- no small feat in the business world. Since we started the business the same year our son Tyler was born, he also turned 21 this month! During our celebration, a few things reminded me of the various Rites of Passage not only in our personal lives, but in the lives of our businesses. LONGEVITY IS EARNED: In order for a child to grow into a 21 year old, certain precautions have to be taken. Safety measures and guidance are required. Our busin...

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Cheri Perry 7/9/2017 Comments(0)

The POWER of Work Community

There are so many benefits to owning your own business: we are truly blessed to live in a country where we can, if we choose, blaze our own trail and do our own thing. With so many plusses, it can be easy to forget that there are a few downsides to being the one 'calling the shots'! If we are not careful, we can easily end up in a very isolated and closed off world. Not because we are anti social but because the road to small business success is rocky and requires an uncommon focus. That is why ...

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Cheri Perry 7/1/2017 Comments(0)

How Lessons From a Massage Can Help Your Business!

There are few things better than a great massage! This past week I was enjoying some amazing hands and we struck up a conversation that made me think of business- strange! Yes- right there in the middle of working the kinks out of the old body I found some great business tips. Amazing what you find when you are looking TELL ME WHAT YOU WANT: Before our session began, my therapist asked me a series of questions that helped him identify what I needed. In our world, we have to begin with understand...

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Cheri Perry 6/18/2017 Comments(0)

How Gratitude Advances Marketing

In her Forbes Magazine Article, Cheryl Conner discusses how gratitude impacts marketing. Here are some specific tips related to some very powerful Social Media Platforms the link at the bottom will take you to the full article! YouTube. Share videos on various social networking sites that speak to your interests and principles, while also commenting to express your appreciation of their content and their value to you. Twitter . Twitter provides the ideal opportunity to show gratitude for someone...

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Guest Blogger 4/30/2017 Comments(0)

Learning From Each Other

Owning a business can be as thrilling as a great roller coaster ride! We learn so much from all the ups and the downs in business and it just makes sense that those experiences would fuel our forward progress and, if we let them, the forward progress of others! This past week, Dean and I had the opportunity to visit a successful franchise in Philadelphia Pennsylvania. We spent an entire day, discussing best business practices, how to overcome obstacles and what actions yield business success. In...

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Cheri Perry 4/2/2017 Comments(0)

Business As Usual: Dealing With the Unexpected

Did you LAUGH when you read the title of the blog? Is there anything USUAL about being in business- not usually! As a business owner, I LOVE it when things seem like they are going the way they should but I always need to be prepared for the unexpected. The same thing is true with your credit card processing.. Typically, your credit card processing system works the way it should and all systems are go. But when it doesn’t, it can make business life pretty hectic and worse, it can interrupt...

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Cheri Perry 3/12/2017 Comments(0)